We are strongly committed to protecting the privacy of your personal information. The policies below are applicable to the solar-guitars.com website (“Website”) and all related sites, players, widgets, tools, apps, data, software, APIs and other services (the “Services”) produced and maintained by Chug Express SL, (“CESL”) (collectively “Company” or “we”, “us”, or “our”) and our contracting companies.
Information Collected and Stored
Information we collect about you
We collect information about you from various sources:
Information provided by you
You do not need to provide us with any personal data in order to visit the Platform. However, if you decide to purchase a product from us, apply as a Solar Guitars artist, register your CESL purchase, subscribe to our newsletter or contacting us via e-mail, we require that you provide us with certain information:
None of this profile information is mandatory for the simple use of the CESL Platform. If you do not wish to provide this information, please do not:
Most information you do provide may be deleted, edited, changed or amended by you at any time within the setting tab in your account.
Information we collect automatically
Information from other sources
In addition, when you interact with the Platform, our servers may keep an activity log that does not identify you individually (“Anonymous Information”). Generally, this information is collected through “traffic data”. We collect and store certain administrative and traffic information with each use of the service or Platform including: time of access, date of access, web page(s), software crash reports, type of browser used, session identification number, search terms, search results, access times and referring websites addresses.
Information Collected From Children
This Platform is not directed at those persons under the age of 16 and who are located in the European Union (“EU”) countries and is not directed to children under the age of 13 in countries that are not part of the EU (a “Restricted Person”). Company does not knowingly collect personal information from persons specified in the first sentence of this section. If you are under 16 years of age and are located in an EU country or are under 13 years of age and located in a country outside the EU you must not use the Platform, and under no circumstance should you provide personally information to Company. If Company discovers that a Restricted Person has provided Company with personal information, Company will immediately delete that Restricted Person’s information from the Platform. Your use of the Platform is your warranty to us that you are not a Restricted Person.
How We Use Your Information
We use the information that we collect about you for the following purposes: Use of and interaction with the Platform:
Improving and customizing the Platform
Use Of Anonymous Information
We use Anonymous Information to help us determine how people use parts of the Platform and who our users are so we can improve our Platform and ensure that it is as appealing as we can make it for as many people as possible. We also use Anonymous Information to provide statistical “ratings” information in aggregated form to our partners and other third parties about how our users collectively use the Platform. We may also use or share Anonymous Information (or other information, other than Personal Information) in any other manner that we deem appropriate or necessary.
We have third party agents, subsidiaries, affiliates and partners, that perform functions on our behalf, such as hosting, billing, marketing, analytics, providing customer service, fraud protection, etc. These entities have access to the Personal Information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that Personal Information. They are restricted from using, selling, distributing or altering this data in any way other than to provide the requested services to the Platform.
We may share non-personal information with our partners and others from time to time. Examples of such non-personal information include the number of users who utilized our Platform during a specific time period. This information generally is shared in an aggregated form.
We may also use or disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the Platform; (b) protect and defend our rights or property, the Platform or our customers, and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, or the customers of the Platform or the public.
Steps Taken To Keep Personal Information Secure
The importance of security for all Personal Information associated with you is of utmost concern to us. We exercise great care in providing secure transmission of your information from your device to our servers. Personal Information collected by our Platform is stored in secure operating environments that are not available to the public. To the extent that you purchase something from the Platform, we reveal only the last four digits of your credit card numbers when confirming your order to you. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. While we try our best to safeguard your Personal Information once we receive it, no transmission of data over the internet or any other public network can be guaranteed to be 100% secure.
Links To or From Another Website
Notice to European EU and Swiss Users
Withdrawing consent, Opting Out or Correcting Information
You can withdraw your consent to the manner in which the Company uses your data at any time. You may always opt out of receiving future e-mail messages and newsletters from Company. Please visit the Settings tab found at your user account to review and withdraw consent or to update or correct your Personal Information. To request the review and/or deletion of your entire account, please send an email to firstname.lastname@example.org.
Length of Time Your Data will be Stored
Controllers of Personal Information
The Data Controller for the Platform and any services provided through them is:
Chug Express SL
Calle dels Fusters, 13
Poligono Industrial Joeria Sud – Domeny
17150 SANT GREGORI (Girona)